Terms of service

Terms of Service

Effective Date: January 11, 2026

1. Introduction

Welcome to Stillwater Float Systems (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://stillwaterfloatsystems.com (the “Website”) and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information as needed

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

4.2 Pricing

Prices are subject to change without notice. We are not liable for pricing errors, modifications, or discontinuation of products.

4.3 Payment Terms

• Accepted Payment Methods: Major credit and debit cards, digital wallets, and other payment methods supported through Shopify Payments
• Payment Processing: Payments are securely processed through Shopify and its approved payment providers
• Billing Information: You agree to provide current, complete, and accurate billing information

4.4 Order Acceptance

We reserve the right to refuse or cancel any order, including but not limited to:

• Product availability issues
• Errors in pricing or product descriptions
• Suspected fraudulent or unauthorized activity

If your order is canceled after payment is processed, a refund will be issued.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for full details regarding shipping methods, costs, and delivery timelines.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you once the order is delivered to the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, designs, and software, is the property of Stillwater Float Systems or its licensors and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

7.3 Restrictions

You agree not to:

• Copy, reproduce, sell, or exploit any portion of the Services without written permission
• Use our trademarks, branding, or logos without express written consent

8. User Content

8.1 Submissions

If you submit content (including reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.

8.2 Prohibited Content

You agree not to submit content that:

• Is unlawful, abusive, defamatory, obscene, or harmful
• Infringes upon intellectual property or privacy rights

9. Prohibited Activities

You agree not to:

• Use the Services for any unlawful purpose
• Interfere with or disrupt the Website or servers
• Attempt unauthorized access to accounts or systems

10. Disclaimers and Warranties

10.1 “As Is” Basis

The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

10.2 No Guarantees

We do not guarantee that:

• The Services will meet your expectations
• The Website will be uninterrupted or error-free
• Results obtained from use of the Services will be accurate or reliable

11. Limitation of Liability

To the maximum extent permitted by law, Stillwater Float Systems shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use the Services
• Unauthorized access to personal information
• Errors, delays, or service interruptions

12. Indemnification

You agree to indemnify and hold harmless Stillwater Float Systems and its affiliates from any claims, damages, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights

13. Termination

We may terminate or suspend your account or access to the Services at any time, without notice, if you violate these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to conflict-of-law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on the Website. Continued use of the Services constitutes acceptance of the updated Terms.

16. Miscellaneous

16.1 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

16.2 Entire Agreement

These Terms constitute the entire agreement between you and Stillwater Float Systems regarding the Services.

16.3 Waiver

Failure to enforce any provision does not constitute a waiver of our rights.

17. Contact Information

If you have questions about these Terms, please contact us:

Stillwater Float Systems
5441 S Macadam Ave #5468
Portland, OR 97239
USA

Email: stillwaterfloatsystems@proton.me
Phone: 980-446-2671